Rainfall and Resources

Groundwater levels – above average

Bough Beech Reservoir level – above average

Like all water companies, we depend on winter rainfall for the water we supply to our customers as underground aquifers – rocks which act like a giant sponge – only usually fill up between October and March when there is less plant growth and evaporation. Unlike the winters of 2017 and 2018 which were relatively dry, the first two months of this recharge season have seen above average rainfall which means that our groundwater reserves have risen significantly. If we continue to receive average rainfall for the rest of this winter, we will be in a good place to meet the demands of next spring and summer and water restrictions won't be necessary. 

Each person in our supply area uses around 160 litres of water a day at home – that’s 20 litres higher than the national average. Water is a precious resource whatever the weather and as 85% of the water we supply to our customers comes from underground, our water efficiency activities and messages are relevant all year round. We have a wealth of tips and information, as well as tools to help customers reduce their bill and free water saving devices, in our saving water section.

We are also doing our bit to ensure that there is enough water available for people's vital every day needs by:

  • Finding and fixing leaks as quickly as we can – including on customers’ pipes
  • Starting up additional water treatment works
  • Moving water around our pipe network to use more plentiful resources
  • Expanding our Home Water Efficiency Check programme

Below you can find more information about rainfall and resources levels which is updated regularly.


Current Resource Levels

Information updated on 06 January 2020. Click on graph to enlarge.


Information updated on 21 January 2020. Click on graph to enlarge.

Bough Beech Reservoir Level

Information updated on 21 January 2020. Click on graph to enlarge.

Well House Inn Reference Borehole Level

Information updated on 21 January 2020. Click on graph to enlarge.

Water demand

Information updated on 21 January 2020. Click on graph to enlarge.

Raw Data Spreadsheet

To download this spreadsheet please click on the following link:

excel.zip - a ZIP format file containing the full set of all available data in a multi-sheet Excel format spreadsheet. (data updated monthly)

Information updated on 15 January 2020.