Merstham Mains Replacement Project

We are investing £775k in an important water mains renewal project in the Merstham area to secure safe and reliable drinking water supplies for homes and businesses.

We sincerely apologise for any inconvenience these essential works may cause and thank you in advance for your co-operation and patience.

Project updates

Mains replacement locations

Why is this work necessary?

What does it involve?

Timetable of works

Will the water supply be cut off?

What does this mean for businesses, schools and organisations in the area?

Keeping you informed


Project updates

The Crossways / Manor Road / Albert Road

The main laying in Albert Road is now complete and we are moving into the testing phase of the works. While the main being tested we will start to excavate ready for the property connections.

Our second team has also started work on the property connections in Manor Road.

There will be 3-way temporary traffic lights up at the junction of Battlebridge Lane / The Crossways week commencing 21 October 2019 which will enable us to connect the two new water mains together.

We sincerely apologise for any inconvenience this may cause and thank you for your co-operation and patience. For more information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


30 September 2019

The Crossways / Albert Road

We have completed the mainlaying phase in The Crossways ahead of schedule. This team has now been relocated to Albert Road.

Our second team has also started work on the property connections in Southcote Road, following which they will relocate to Manor Road.

We sincerely apologise for any inconvenience this may cause and thank you for your co-operation and patience. For more information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


28 August 2019

Deans Road / The Crossways

We have now completed the mainlaying phase in Manor Road. This team has now relocated to The Crossways.

Our second team has also started work on the service transfers in Deans Road, following which they will relocate to Southcote Road.

For more information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


1 August 2019

Deans Road / Bourne Road / Manor Road / Endsleigh Road

We have now completed the mainlaying phase in Endsleigh Road. This team has now relocated to Manor Road with a road closure. The road closure is required due the narrow nature of the road and to ensure our workforce are protected at all times. Access for residents will be maintained throughout.

Our second team has also completed the service transfers in Bourne Road. This team has now relocated to Deans Road to commence work on the service transfers in this road.

For more information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


24 July 2019

Nutfield Road / Bourne Road / Manor Road / Endsleigh Road

Work has slowed slightly this week due to some unforeseen engineering difficulties at the junction of Endsleigh Road and Nutfield Road. These issues have now been resolved and all works at this location should be complete by the end of this week. At which time the mainlaying team will relocate to Manor Road, again with a road closure. The road closure is required due the narrow nature of the road and to ensure our workforce are protected at all times. Access for residents will be maintained throughout.

Our second team is also progressing well with the service transfers in Bourne Road. Our current programme indicates that all works will be complete in this road by the end of next week. At which time the service laying team will relocate to Deans Road

For more information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


12 July 2019

Albury Road / Nutfield Road / Bourne Road / Manor Road / Endsleigh Road

Works are continuing to progress well in Endsleigh Road where we have a road closure in place. As of Monday 15 July we will be installing two-way traffic lights at the junction with Nutfield Road to allow us to connect the new main into the existing infrastructure at this location. This work should last for approximately one week.

During the week of 22 July this mainlaying team will then relocated into Manor Road, again with a road closure. The road closure is required due the narrow nature of the road and to ensure our workforce are protected at all times. Access for residents will be maintained throughout.

We can now confirm that the individual property transfers in Albury Road are now complete. This team has now been relocated to Bourne Road to commence work on the individual property transfers in this road.

For more information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


04 July 2019

Albury Road / Battlebridge Lane / Nutfield Road / Bourne Road / Deans Road / Endsleigh Road

We have now started the next phase of the project which is in Endsleigh Road where we have a road closure in place and temporary traffic lights on the adjoining roads. The road closure is required due the narrow nature of the road and to ensure our workforce are protected at all times. Access for residents will be maintained throughout.

Work continues to progress well on the individual property transfers in Albury Road. Once complete this team will then move to Southcote Road to begin work on the property transfers in this road.

For more information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


1 July 2019

Albury Road / Battlebridge Lane / Nutfield Road / Bourne Road / Deans Road / Endsleigh Road

We have started on the next phase of the project in Endsleigh Road. This is a narrow road and for the safety of all road users and our workforce the road will remain closed whilst we work. Temporary traffic lights will be in operation on the adjoining roads. Access for residents will be maintained throughout.

Work continues to progress well on the individual property transfers in Albury Road and once this is complete the team will move to Southcote Road to begin work on the transfers in this road.

For more information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


19 June 2019

Albury Road / Battlebridge Lane / Nutfield Road / Bourne Road / Deans Road / Endsleigh Road

The three-way traffic lights setup at the Deans Road junction of Nutfield Road remains in place to allow us to carry out a mains connection in Nutfield Road.  

As of week commencing 24 June we will be starting the next phase of the project which is in Endsleigh Road where we will have a road closure in place and temporary traffic lights on the adjoining roads. The road closure is required due the narrow nature of the road and to ensure our workforce are protected at all times. Access for residents will be maintained throughout.

Work continues to progress well on the individual property transfers in Albury Road. Once complete this team will then move to Southcote Road to begin work on the property transfers in this road.

For more information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


11 June 2019

Battlebridge Lane / Nutfield Road / Bourne Road / Deans Road

The three-way traffic lights setup at The Crossways junction with Battlebridge Lane remains in place to allow us to lay the main for future mains replacement within The Crossways.

We have now started the next phase of the project which is in Deans Road, where we have a road closure in place due to the narrow road and and to ensure that we are working safely at all times. Access for residents  will be maintained.

For more information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


29 May 2019

Battlebridge Lane / Nutfield Road / Bourne Road / Deans Road

We Currently have three-way traffic lights setup at the Bourne Road junction with Nutfield Road to allow us to connect the new main into the existing infrastructure.

Once the main in Bourne Road has been fully installed we will then commence work on the next phase of the project which is in Deans Road. Our current programme indicates that this phase will start during week commencing 3 June.

For more information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


20 May 2019

Battlebridge Lane / Nutfield Road / Bourne Road

Battlebridge Lane is now open to traffic. Thank you for your patience and cooperation.

From Monday 20 May we will be installing three-way traffic lights at the Bourne Road junction with Nutfield Road to allow us to connect the new main into the existing infrastructure.

Once the main in Bourne Road  has been fully installed we will commence work on the next phase of the project which is in Deans Road. Our current programme indicates that this phase will start during week commencing 27 May.

For more information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


09 May 2019

Battlebridge Lane / Nutfield Road / Bourne Road

Battlebridge Lane is still closed between the junctions of Subrosa Drive and Nutfield Road to allow us to complete a number of service transfers. The road will be re-opened by close of play on Friday 10 May and traffic lights will be installed to complete all remaining works.

Meanwhile our mainlaying works in Bourne Road are well under way with approximately 60m of main left to lay. We will shortly be installing three-way temporary traffic lights at the Nutfield Road end of Bourne Road to allow us to carry out a connection into the existing network.

We sincerely apologise for any inconvenience these essential works may cause and thank you for your co-operation and patience. For more information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


25 April 2019

Southcote Road / Battlebridge Lane / Nutfield Road / Bourne Road

We’re currently working at the junctions of Battlebridge Lane, Nutfield Road & Southcote Road under three-way traffic lights with Battlebridge Lane closed between Nutfield Road & The Crossways. Battlebridge Lane will remain closed while we replace the main under the Rail Bridge.

We are now commencing our mains replacement work in Bourne Road under two way Lights.

Thank you for your co-operation and patience.


16 April 2019

Southcote Road / Battlebridge Lane / Nutfield Road

We’re currently working at the junctions of Battlebridge Lane, Nutfield Road & Southcote Road under three-way traffic lights with Battlebridge Lane closed between Nutfield Road & The Crossways. Battlebridge Lane will remain closed while we replace the main under the Rail Bridge.

Thank you for your co-operation and patience.


25 March 2019

Southcote Road / Battlebridge Lane / Nutfield Road

We’re currently working at the junctions of Battlebridge Lane, Nutfield Road & Southcote Road under three-way traffic lights with Battlebridge Lane closed between Nutfield Road & The Crossways. Battlebridge Lane will remain closed for the remainder of the works.

We sincerely apologise for any inconvenience these essential works may cause and thank you for your co-operation and patience.

For further information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


08 March 2019

Battlebridge Lane / Nutfield Road

We are progressing with the mainlaying in Battlebridge Lane. Our works are currently located close to the junction with Nutfield Road and are heading west towards New Battlebridge Lane.

The closure of Battlebridge Lane is currently planned for week commencing 18 March and will last for approximately 8 weeks. The closure is required to allow us to work safely in Battlebridge Lane and also to assist with the crossing beneath the railway bridge. During this time a signed diversion route (please view here) will be in place which all road users must adhere to.

We sincerely apologise for any inconvenience these essential works may cause and thank you for your co-operation and patience.

For further information or to discuss your individual needs, please contact us on 01737 772000.


27 February 2019

Southcote Road / Battlebridge Lane / Nutfield Road

The junction of Southcote Road and Nutfield Road is currently closed. We are progressing with mainlaying through Battlebridge Lane. When we are in the vicinity of the railway bridge we will need to close the road to allow us to safely progress under the bridge with the assistance of Network Rail.

The closure of Battlebridge Lane is currently planned for week commencing 11 March and will last for approximately two to three weeks. During this time a signed diversion route will be in place which all road users must adhere to.

We sincerely apologise for any inconvenience these essential works may cause and thank you for your co-operation and patience.

For further information or to discuss your individual needs, please contact us on 01737 772000.


11 February 2019

Southcote Road / Battlebridge Lane / Nutfield Road

The junction of Southcote Road and Nutfield Road is currently close. This week we will be installing three way temporary traffic lights at this junction to allow us to bring the new main across Nutfield Road and into Battlebridge Lane. Southcote Road will remain closed.

For further information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


28 January 2019

Albury Road / Southcote Road

The laying of the main at Albury Road is now complete. We are now testing and disinfecting the new mains in preparation for the service transfer phase of the project.

We've started work in Southcote Road under a road closure however, for one week there will be temporary traffic lights at the junction of Southcote Road and Albury Road.

We sincerely apologise for any inconvenience these essential works may cause and thank you for your co-operation and patience. For further information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


17 Janaury 2019

Albury Road

Work has now progressed south along Albury Road and our site is now located at the junction with Bourne Road where we have 2-way temporary traffic lights in place and a road closure between Bourne Road and Chilberton Drive.

We sincerely apologise for any inconvenience these essential works may cause and thank you for your co-operation and patience.

For further information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


21 December 2018

Albury Road

Work will stop on Albury Road today for the Christmas period. All traffic management will be removed and full access will be restored until the new year.

We will return on site at 7.30am 02 January and the traffic lights will be reinstalled for the remainder of the main laying process.

If you experience any issues over the Christmas period, please contact our Customer Services team on 01737 772000.

We wish you a Merry Christmas and a Happy New Year.


11 December 2018

Albury Road

Work has progressed south along Albury Road and our site is now located at the junction of Deans Road where we have three-way temporary traffic lights in place.

We sincerely apologise for any inconvenience these essential works may cause and thank you for your co-operation and patience.

For further information, or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


31 October 2018

Work has now progressed south along Albury Road and are now located at the junction with Manor Road where we have three-way temporary traffic lights in place.

We sincerely apologise for any inconvenience these essential works may cause and thank you for your co-operation and patience.

For further information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


19 October 2018

Albury Road

We would like to apologise for the issues some road users have experienced this week with our traffic lights at the junction of Albury Road and Bletchingley Road. Hopefully these have now been resolved, however we have ordered some additional signage which we hope will help mitigate any further issues.

The traffic lights will remain at this junction until Tuesday 23 October, following which the lights will be relocated to the junction of Albury Road and Manor Road to allow us to continue with the next phase of the project.

We sincerely apologise for any inconvenience these essential works may cause and thank you for your co-operation and patience.


5 October 2018

Albury Road

We can confirm that works are now underway on Albury Road, Mertsham.

We are currently working at the Bletchingley Road end of Albury Road with temporary traffic lights.

We sincerely apologise for any inconvenience these essential works may cause and thank you for your co-operation and patience.


22 August 2018

Welcome to the Merstham Mains Replacement Project Page. Please continue to check this page regularly for the latest updates and information.

 

Mains replacement locations

The project will see a new water main laid in sections of the following roads:

  • Albury Road

  • Southcote Road

  • Battlebridge Lane

  • Bourne Road

  • Deans Road

  • Endsleigh Road

  • Manor Road

  • Albert Road (Not yet planned)

  • The Crossways (Not yet planned)

  • Nutfield Road (Not yet planned)

  • School Hill (Not yet planned)

 

Why is the work necessary?

Large parts of the network mains in this area were laid in the late Victorian era and the pipes are now reaching the end of their operational life. We have assessed, through analysis of recent failures, that mains replacement is required in the identified areas. These improvements will ensure that we continue to provide a high quality and reliable service for many years to come.

 

What does it involve?

The project will involve laying approximately 1.9km of new High Performance Polyethylene water main in the Merstham area as well as renewing the service connections to all properties. This will allow us to decommission the existing cast iron mains which date back to the late Victorian era.

 

Traffic Management

Due to the need to work in the highway, which is where the old water main is laid, and a number of other utility pipes and cables already in the ground that will need to be avoided, we will need to use some traffic management to keep residents, motorists and our workforce safe. This will include the following:

  • Road closures

  • Junction closures

  • Traffic lights

All road closures will only be used in the event that we cannot provide the required legal distances around our works. We are currently finalising the detailed traffic management arrangements with Surrey Highways. However, please be assured we will ensure all customers within the closures will still have access their properties.

All traffic management arrangements and necessary diversions will be well advertised on this website at and information boards will be installed on site prior to any closure being implemented.

 

Timetable of work

The project will be split into the following phases:

  • Phase One: Albury Road - October 2018 to July 2019 (Traffic Lights)

  • Phase Two: Southcote Road – December 2018 to March 2019  (Junction Closure – view diversion here)

  • Phase Three: Battlebridge Lane – January 2019 to April 2019 (Partial Road Closure – view diversion here)

  • Phase Four: Bourne Road – February 2019 to May 2019 (Traffic Lights)

  • Phase Five: Deans Road – March 2019 to June 2019 (Traffic Lights)

  • Phase Six: Endsleigh Road – April 2019 to July 2019 (Road Closure – view diversion here)

  • Phase Seven: Manor Road - April 2019 to July 2019 (Road Closure – view diversion here)

 

Will the water supply be cut off?

Water supplies will continue as normal while the old water main is being replaced, apart from temporary interruptions as properties are individually connected to the new water main. During this work your water supply will be interrupted for 30 to 60 minutes.

We will make sure those customers whose water supply is directly affected by these works are notified in advance.

 

What does this mean for businesses, schools and organisations in the area?

We understand the work we carry out on our water mains can cause disruption and we want to work closely with local businesses, schools and other organisations to help ease any impact.

We would encourage organisations to contact us on 01737 772000 so we can:

  • Work closely to plan the specific timing, location and duration of works in the area

  • Work together to ensure deliveries can get through and customers can still access any shops, restaurants and businesses

  • Provide extra signage to ensure everyone knows it is “business as usual”

  • Share information on the scheme to be circulated to residents, customers, employees etc.

Where our work leads to unavoidable disruption to the usual operation of businesses, and in particular where there is clear evidence that our work has had an impact on the profits, we will pay compensation for that loss. Please follow link http://www.waterplc.com/pages/business/your-bill-and-account/business/loss-of-profit-claims/ for more information about our policy for loss of businesses.

 

Keeping you informed

For further information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.

You can also continue to check this page for regular updates.

 


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