Headley Mains Replacement Project

We are investing £1.2 million in an important water mains renewal project in the Headley area to secure safe and reliable drinking water supplies for homes and businesses.

We sincerely apologise for any inconvenience these essential works may cause and thank you in advance for your co-operation and patience.

Project Updates

Why is the work necessary?

What does it involve?

Traffic management

Timetable of work

Will water supplies be cut off?

What does this mean for businesses, schools and organisations inthe area?

Keeping you informed

 


Project Updates

11 June 2019

Tot Hill Lane

Work to lay the mains pipe in Tot Hill, Headley is progressing well. To ensure we are working safely at all times, the road remains closed between Church Lane and Leech Lane. A road closure will remain in place while we complete this stage of the essential works. 

We sincerely apologise for any inconvenience this may cause and thank you for your co-operation and patience. For more information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


22 May 2019

Tot Hill Lane

We're currently carrying out mainlaying works in Tot Hill, Headley. To ensure we are working safely at all times, the road will be closed tomorrow (23 May) between Church Lane and Leech Lane. A road closure will remain in place while we complete this stage of the essential works. 

We sincerely apologise for any inconvenience this may cause and thank you for your co-operation and patience. For more information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


10 May 2019

Tot Hill Lane

We're currently carrying out mainlaying works in Tot Hill. To ensure we are working safely at all times, the road is closed between Tumber Street and Leech Lane. The road closure will remain in place while we complete this stage.

We sincerely apologise for any inconvenience these essential works may cause and thank you for your co-operation and patience. For more information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.

 


25 April 2019

We have now completed the mains replacement in Crabtree Lane and are now moving into Tot Hill Lane where the mains replacement will continue. To ensure we are working safely at all times, the road is closed between Tumber Street & Leech Lane. The road closure will remain in place while we complete this stage.

Thank you for your co-operation and patience.


16 April 2019

We are currently carrying out main laying works in Crabtree Lane and to ensure we are working safely at all times, the road is closed between Tumber Street & Lodge bottom Road. The road closure will remain in place while we complete this stage.

Thank you for your co-operation and patience.


25 March 2019

We are currently carrying out main laying works in Leech Lane and to ensure we are working safely at all times, the road is closed between Tumber Street & Lodgebottom Road. The road closure will remain in place while we complete this stage.

We sincerely apologise for any inconvenience these essential works may cause and thank you for your co-operation and patience. For further information or to discuss your individual needs, please contact our Customer Services team on 01737772000


27 February 2019

Slough Lane \ Tumber Street \ Leech Lane

We are currently in the service transfer stage connecting individual properties to the new main. The road closure is still in place, however we plan on completing this phase and reopening Slough Lane\Tumber Street by 3 March.

On 4 March the project will move into its next phase on Leech Lane. Again. A road closure will be in place to complete this phase as quickly and safely as possible.

We sincerely apologise for any inconvenience these essential works may cause and thank you for your co-operation and patience. For further information or to discuss your individual needs, please contact us on 01737 772000.


11 February 2019

Slough Lane\Tumber Street

We are currently at the service transfer stage connecting individual properties to the new main.

The road closure will remain in place while we carry out this work.

We sincerely apologise for any inconvenience these essential works may cause and thank you for your co-operation and patience. For further information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


28 January 2019

Slough Lane\Tumber Street

Works are progressing in Slough Lane/Tumber Street. We are currently working at the junction of Leech Lane. From Tuesday 29 January, temporary traffic lights will be in operation on Leech Lane to allow our workforce to work safely. One side of the Slough Lane junction with Church Lane will remain closed until further notice.

We sincerely apologise for any inconvenience these essential works may cause and thank you for your co-operation and patience. For further information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


17 Janaury 2019

Slough Lane\Tumber Street

Works are currently progressing along Tumber Street. We are currently working between the jct of Tot Hill Lane and Leech Lane under a road closure. One side of the Slough Lane junction with Church Lane will also remain closed for the time being.

We sincerely apologise for any inconvenience these essential works may cause and thank you for your co-operation and patience. For further information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


21 December 2018

Slough Lane\Tumber Street

Work will stop on Slough Lane/Tumber Street today for the Christmas period.

Over the Christmas period one side of the Slough Lane Jcn with Church Road will remain closed. We will return on site at 7.30am 02 January and the full road closure will be reinstalled for the remainder of the main laying process.

If you experience any issues over the Christmas period, please contact our Customer Services team on 01737 772000.

We wish you a Merry Christmas and a Happy New Year.


11 December 2018

Slough Lane\Tumber Street

Works are progressing well in Slough Lane/Tumber Street and we are currently working in the vicinity of Slough Farm with a road closure in place. The traffic lights at the junction of Church Lane will be removed on Friday 14 December, although one side of the Slough Lane junction will remain closed.

We sincerely apologise for any inconvenience these essential works may cause and thank you for your co-operation and patience. For further information, or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


31 October 2018

Works have now started in Slough Lane, Headley with a road closure in place. We are currently working at the Church Lane junction of Slough Lane so we kindly ask that all residents utilise the Tumber Street entrance to their properties. All other road users are asked to follow the signed diversion route.

We sincerely apologise for any inconvenience these essential works may cause and thank you for your co-operation and patience. For further information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.


 5 October 2018

We  plan to commence work on the Slough Lane\Tumber Street phase of the Headley Project during the week commencing 29 October.

As detailed in the information below, the Slough Lane\Tumber Street phase of the project will require the use of a road closure. Access will be maintained for residents and emergency services. We ask that all other road users follow the signed diversion route.

We sincerely apologise for any inconvenience these essential works may cause and thank you for your co-operation and patience.


22 August 2018

Welcome to the Headley Mains Replacement Project Page. Please continue to check this page regularly for the latest updates and information.

 

Mains Replacement Locations

The project will see a new water main laid in sections of the following roads:

  • Broome Close

  • Slough Lane

  • Tumber Street

  • Leech Lane

  • Tot Hill

  • Nut Ash

  • Crabtree Lane

  • Church Lane

  • Headley Common Road

 

Why is the work necessary?

Large parts of the network mains in this area were laid in the late Victorian era and the pipes are now reaching the end of their operational life. We have assessed, through analysis of recent failures, that mains replacement is required in the identified areas. These improvements will ensure that we continue to provide a high quality and reliable service for many years to come.

 

What does it involve?

The project will involve laying approximately 5.3km of new High Performance Polyethylene water main in the Headley area as well as renewing the service connections to all properties. This will allow us to decommission the existing cast iron mains which date back to the late Victorian era.

 

Traffic Management

Due to the need to work in the highway, which is where the old water main is laid, and a number of other utility pipes and cables already in the ground that will need to be avoided, we will need to use some traffic management to keep residents, motorists and our workforce safe. This will include the following:

  • Road closures

  • Traffic lights

All road closures will only be used in the event that we cannot provide the required legal distances around our works. We are currently finalising the detailed traffic management arrangements with Surrey Highways. However, please be assured we will ensure all customers within the closures will still have access their properties.

All traffic management arrangements and necessary diversions will be well advertised on this website at and information boards will be installed on site prior to any closure being implemented.

 

Timetable of Work

The project will be split into the following phases:

  • Phase One: Broome Close - September 2018 to October 2018 (Traffic Lights)

  • Phase Two: Slough Lane\Tumber Street - October 2018 to December 2018 (Road Closure – view diversion here)

  • Phase Three: Leech Lane - January 2019 to February 2019 (Road Closure – view diversion here)

  • Phase Four: Tot Hill\Nut Ash - February 2019 to April 2019 (Road Closure – view diversion here)

  • Phase Five: Crabtree Lane - April 2019 to May 2019 (Road Closure)

  • Phase Six: Church Lane - August 2019 to March 2020 (Traffic Lights)

  • Phase Seven: Headley Common Road to March 2020 – October 2020 (Traffic Lights)

 

Will water supplies be cut off?

Water supplies will continue as normal while the old water main is being replaced, apart from temporary interruptions as properties are individually connected to the new water main. During this work your water supply will be interrupted for 30 to 60 minutes.

We will make sure those customers whose water supply is directly affected by these works are notified in advance.

 

What does this mean for businesses, schools and organisations in the area?

We understand the work we carry out on our water mains can cause disruption and we want to work closely with local businesses, schools and other organisations to help ease any impact.

We would encourage organisations to contact us on 01737 772000 so we can:

  • Work closely to plan the specific timing, location and duration of works in the area

  • Work together to ensure deliveries can get through and customers can still access any shops, restaurants and businesses

  • Provide extra signage to ensure everyone knows it is “business as usual”

  • Share information on the scheme to be circulated to residents, customers, employees etc.

Where our work leads to unavoidable disruption to the usual operation of businesses, and in particular where there is clear evidence that our work has had an impact on the profits, we will pay compensation for that loss. Please follow link http://www.waterplc.com/pages/business/your-bill-and-account/business/loss-of-profit-claims/ for more information about our policy for loss of businesses.

 

Keeping you informed

For further information or to discuss your individual needs, please contact our Customer Services team on 01737 772000.

You can also continue to check this page for regular updates.

 


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