Water quality fact sheets

Discoloured water - What to do if your water is cloudy white or brown/yellow/orange

Bottled water - All you need to know if you need to use bottled water 

Taste and odour - Possible causes and advice on what to do

Hardness and scale - How hard is your water?

Lead in drinking water - Find out if you might have lead pipes and what to do next

Particles in water - Possible causes of black particles or grit in your water

Stains and Slimes - Keep your bathroom/kitchen fittings in optimum condition

Fluoride - We don't add it, but low levels occur naturally

Pesticides - How we monitor levels and keep your water safe

Information for fish keepers - Helpful advice to keep your fish healthy