Moving form for existing customers

Please use this form if you are already a customer and you are moving within or out of our area.

*Required fields.

Your Details

Day: Month: Year:

Contact Details

Please provide details so that we can contact you if necessary


New Property Information

Please complete this section with the address you are moving to so that we can send a refund, if due.

Day: Month: Year:

Yes or No

Residential or
Commercial or
Mixed accommodation


Unoccupied Property

If you are assuming responsibility for an unmeasured unoccupied property you can request us to turn off the supply at the principal boundary stopcock - please tell us at least two days in advance of the start of your responsibility for the property.

Please note that if an unmeasured property is unoccupied and you do not ask us to turn off the supply, water and wastewater charges will continue to be due and payable.

Our terms and conditions for water supply

Please take a moment to read our terms and conditions for customers moving into or out of properties. A pdf document of our Measured supply can be found here and for Unmeasured supply please click here.