Sutton and East Surrey Water

• Your Property
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  Your Property

  Water meters

  Submit your meter reading Apply for a water meter Metering for Business Properties

  Your bill and account

  Tariffs and charges Value for money Paying your bill Help paying your bill Paperless billing Change your account details Sewerage services Helping Hand Scheme and Priority Services Register

  Saving water

  Every Drop Counts Why do we need to save water? Savings Engine Free water saving packs Leaking toilets Saving water in the workplace Saving water outdoors

  Water quality

  Your water quality report Sampling and analysis Drinking water standards Water in your home

  Noticed a problem?

  No water Low pressure Leaks Find a plumber Wrap Up for Winter

  Moving home

  Moving into our area Moving within our area Moving out of our area

  Your Business

  New Competitive Market 2017 This is what we're working on Mains Avoidance Service Loss of Profit

  Paying your bill Change your details Report a leak Landlord TAP
• Retailers
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  Retailers

  From the 1st April 2017 most businesses in England can now choose which company they want to supply their retail water services. Eligible businesses, charities and public sector customers are no longer restricted to buying retail water services from their regional water company. Instead, they are now free to choose their water retailer.Here is a list of all the retailers.
  
  If you were a SES Water business customer, and have not switched your retail service provider you will now be serviced by SES Business water. Details about how to contact your retailer can be found on theOpen Water website.
  
  
  Wholesale Services to Retailers Wholesale Tariffs 2019-2020 Indicative Business Wholesale Charges for April 2020 Metering Guidance for Retailers Credit and Settlement Timetable 17-18 Credit and Settlement Timetable 18-19 Credit and Settlement Timetable 19-20 Access Code Map of Area Saving Water In The Workplace Code of Practice scopes and Addendum Contact Us
  

  Retailer Forms

  A05 Register SPIDB01 Metering WholesalerB03 Non-Market ReadC01 Verify SupplyC02 Gap SitesC03 DeregistrationC04 Request to amend dataF01 EnquiriesF02 ComplaintsH01 Allowance / AdjustmentH03 Review ChargesH04 Change in TariffI01 Disconnect Request: RI02 Disconnect Request: CI03 Powers of EntryI04 Reconnect supply

  Wholesale Services to Retailers Wholesale Tariffs 2019-2020 Metering Guidance for Retailers DigDat
• Community and Environment
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  Community and Environment

  Our educational programme

  SES Water Innovation

  Innovation - What We Are Working On Innovation - What are we interested in? Innovation - How you can help Innovation - About

  Charities we support

  Our environment

  Catchment Management Biodiversity Action Plan

  Our water resources

  Local geology Water treatment process Planning for the future Water Resources Market Information

  Water for health

  Beating bogus callers

• Developers
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  Developers

  Services for developers

  Getting connected New infrastructure Infrastructure charges Water Fittings Regulations Domestic Fire Sprinklers Standpipe Services Developer Services Performance Connection Charges Pay Now

  Online forms

  New Water Supply Connection Water Fittings Regulations Notification
• Pay a bill
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  Pay a bill

  Ways to pay

  Online on our website Online through your bank By Direct Debit By Freephone Using a PayPoint card By post At a bank or Post Office

  Payment resources

  Paperless billing Manage household bills online Paying your bill in instalments Billing FAQs Help paying your bill Submit meter reading Setting up a Direct Debit