Sutton and East Surrey Water

• Your Property
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  Your Property

  Your bill and account

  Tariffs and charges Value for money Paying your bill Help paying your bill Paperless billing Change your account details Sewerage services Helping Hand Scheme and Priority Services Register

  Saving water

  Water Savings Calculator Free water saving packs E-newsletter Leaking toilets Saving water outdoors Water efficiency projects

  Water quality

  Your water quality report Sampling and analysis Drinking water standards Water in your home

  Noticed a problem?

  No water Low pressure Leaks Find a plumber Wrap Up for Winter

  Water meters

  Submit your meter reading Apply for a water meter

  Moving home

  Moving into our area Moving within our area Moving out of our area

  Your Business

  New Competitive Market 2017 This is what we're working on Mains Avoidance Service Loss of Profit

  Paying your bill Change your details Report a leak Landlord TAP
• Retailers
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  Retailers

  Welcome to the home page for water retailers who already have a Wholesale Contract with us or are thinking about taking this step. If you want to discuss any matter relating to the competitive market or require further information then please use the contact us.
  
  The purpose of this page is to provide access to dynamic and reference information in support of our obligations to Retailers from the start of market opening in April 2017. It contains access to the documents and forms to meet our market obligations plus other links that Retailers may find useful.
  
  
  Wholesale Services to Retailers Wholesale Tariffs 2018-2019 Indicative Wholesale Charges Metering Guidance for Retailers Credit and Settlement Timetable Access Code Map of Area
  

  Retailer Forms

  A05 Register SPIDB01 Metering WholesalerB03 Non-Market ReadC01 Verify SupplyC02 Gap SitesC03 DeregistrationC04 Request to amend dataF01 EnquiriesF02 ComplaintsH01 Allowance / AdjustmentH03 Review ChargesH04 Change in TariffI01 Disconnect Request: RI02 Disconnect Request: CI03 Powers of EntryI04 Reconnect supply

  Wholesale Services to Retailers Wholesale Tariffs 2017-2018 Metering Guidance for Retailers DigDat
• Community and Environment
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  Community and Environment

  Our educational programme

  SES Water Innovation

  Innovation - What We Are Working On Innovation - What are we interested in? Innovation - How you can help Innovation - About

  Charities we support

  WaterAid The Children's Trust Macmillan Cancer Support

  Our environment

  Catchment Management

  Our water resources

  Planning for the future Local geology Water treatment process Water Resources Market Information

  Water for health

  Beating bogus callers

• Developers
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  Developers

  Services for developers

  Getting connected New infrastructure Infrastructure charges Water Fittings Regulations Domestic Fire Sprinklers Standpipe Services Developer Services Performance Connection Charges Pay Now

  Online forms

  New Water Supply Connection Water Fittings Regulations Notification
• Pay a bill
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  Pay a bill

  Ways to pay

  Online on our website Online through your bank By Direct Debit By Freephone Using a PayPoint card By post At a bank or Post Office

  Payment resources

  Paperless billing Manage household bills online Paying your bill in instalments Billing FAQs Help paying your bill Submit meter reading Setting up a Direct Debit