'How to' videos
We often get asked our advice on a variety of issues to do with customers’ water supply. So Beck Anderson, one of our inspectors, has made a series of videos to help with some of them. Click on the video to find out more.
Beating Bogus Callers
It’s a sad fact that Bogus Callers often pretend to be from your water company or “the water board”. Beck gives you some sound advice on what to do if you suspect a caller is not genuine.
Fitting a Hippo or Save-a-Flush
By fitting one of the devices you could save up to 2.5 litres of water every time you flush the toilet. That’s a real saving especially if you have a water meter. Beck shows you how simple they are to fit.
Finding your outside stop tap
Finding your inside stop tap
Reading your water meter
Preventing future problems
Beck gives advice on everything from who owns your water supply pipe, to preparing for winter and changing your boiler.
Get ready for winter
Beck shows you how easy it is to lag your household pipes. Don't be caught out when the temperatures drop. Burst pipes cause misery and are expensive to repair.