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If you are moving into a measured (metered) property, you need to give us at least two working days' notice so we can take a meter reading. We can then provide a prompt, accurate bill.
You can let us know online - use our moving form for new customers.
If you move into a property and don't tell us, you'll be liable for all charges from the date you moved in or, if the property is not occupied, from the date you took responsibility for the charges.