Sutton and East Surrey Water

If you are about to move home or have moved home recently, please let us know so that we can update our records.

Our online forms are easy to use – please choose from one of the two options below.

Please use this form if you are a new customer moving into our area.	Please use this form if you are already a customer and are moving within or out of our area.

Our terms and conditions for water supply

Please take a moment to read our terms and conditions for customers moving into or out of properties. Please click here for a pdf document.

Charges for water and wastewater

Our charges for the clean water we supply and for the wastewater services provided by Thames Water in most of our area. Please click here for a pdf document.

Change of occupancy metering programme

To help the environment, we are installing water meters at homes where there is a change of occupancy. The programme is managed in geographic regions throughout our supply area and properties not selected for metering on the first change of occupancy may be selected next time the occupancy changes.