Sutton and East Surrey Water

24 hour emergency number
01737 772000

Paying using our Freephone service


You can pay your bill (the whole amount or an agreed instalment) or simply check your balance using our automated Freephone Payment Line 0800 587 2936.

This service is available 24 hours a day, seven days a week. Before you dial, please have to hand:

  • Your customer account number (shown on your bill)
  • The postcode of the property you're paying the bill for, and
  • Your payment card details, including the three-digit security number on the back of the card.