Sutton and East Surrey Water

We have introduced the PayPoint facility for customers paying instalments at either weekly, fortnightly or monthly intervals.  This facility replaces the giro payment slips previously issued.

To apply for a card, call our Customer Services team on 01737 772000.

To use your card, simply take it to any PayPoint outlet and hand it to the cashier with the cash amount you need to pay. The cashier will automatically process your payment and will return your card along with a receipt for the amount of money you have paid. Please keep your receipts as proof of payment.
 

Only authorised agents will be able to accept your payment card.

Payments must be made in accordance with the payment schedule that comes with your bill.  Please allow at least 5 working days for each of your payments to reach your account.

If you have a query about your payment card or your account, or if you lose or damage your payment card, please call our Customer Services team on 01737 772000.