Moving premises

Moving your business or office? Let us take the strain and help your move go smoothly. You can now use our online forms to give us the details and the date you're moving, and we'll do the rest.

This section contains information for both new customers and existing customers.


Welcome if you are moving into our supply area. We're pleased to have you as a customer and will do all we can to make your move as trouble-free as possible.

To ensure you receive an accurate first bill, please click on the relevant link below and complete our online form.

If you're unsure whether your new premises has a water meter call our Customer Services team on 01737 772000 and they will tell you.

If you're moving within our supply area, we will do all we can to make your move go as smoothly as possible.

To ensure you receive an accurate first bill, please click on the relevant link below and complete our online form.

If you are not sure if your new premises has a water meter fitted, give our Customer Services team a call on 01737 772000 and they will look it up for you.

If you're moving out of our area, and need to close your account, you can now let us know online.

Simply fill out our online form, and we'll take care of the rest.

If you're not sure whether your new address is in our supply area or not, you can now take a look at our supply area map online too.