Discounted tariffs for businesses

This section explains our range of discounted tariffs for business customers who use more than 10 megalitres (Ml) of water in a year at any one site. A megalitre is 1,000 cubic metres or 1,000,000 litres.

Business tariffs are available as an option – subject to eligibility – from the standard tariffs for large-use non-household customers. The tariffs combine discounted volumetric rates with a premium rate standing charge. Two tariffs are available:

Mid User - For customers using between 10 and 49 Ml in a single charging year at any one site.

High User - For customers using 50 or more Ml in a single charging year at any one site.

Auto-switch - We will automatically switch your account to the most beneficial tariff for your business usage - this includes switching your account back to the standard tariff should your consumption drop below the qualifying consumption threshold.

If you would like to find out how much your business could save, or if you would like more information, please call 01737 772000 and ask to speak to our Key Account Manager.


"The tariffs are designed to deliver discounts of up to 16%, depending on annual usage."

For more information, including the tariffs for 2016-17 and the annual potential savings, download our Fact Sheet.

The tariffs for 2015-16 are available here.

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