Sutton and East Surrey Water

• We are a water-only company and supply customers in East Surrey, and parts of West Sussex, west Kent and south London.
   
• Our supply area covers 834 sq km (322 sq miles), much of it rural.
   
• Drinking water is supplied to approximately 650,000 consumers in 278,000 properties.
   
• 85 per cent of our raw water is extracted from underground resources using borehole pumps. It's hard, and is softened before we put it into supply. (Also see the page on the geology of our area.)
   
• 15 per cent of our raw water comes from natural springs and river sources. It's stored in our reservoir at Bough Beech prior to treatment.
   
• On average we supply 160 million litres per day (35 million gallons/day). This can rise to 260 million litres (57 million gallons/day) on a hot summer's day.
   
• We have eight treatment works, 60 pumping stations and 38 service reservoirs and water towers.
   
• We maintain 3,400 km (2,113 miles) of water mains.
   
• An average domestic household in our area uses around 475 litres a day (104 gallons/day). How much do you use?
   
• An average consumer in our area uses around 160 litres a day (35 gallons/day).
   
• We employ approximately 250 people locally.

If you need any more information, please contact us.